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Non-conformance Process - Practitioner (PH01701)

Course Description:

Master when & how to raise and document non-conformances, conduct investigations & assign roles to meet GMP timelines & compliance needs.


Learning Outcome:

Course Features

Modules : 4
Duration : 1010 Hour(s)
Language : English
Assessment : Self
Skill Level : Entry

Course Content(s)


Non-conformance Process - Practitioner (PHNC0202)

In this module you will gain a detailed understanding of the process to follow when managing non-conformances. You will learn, when and how to document non-conformances, the critical timelines to adhere to, and the roles and responsibilities involved. Additionally, you will learn the essential steps for conducting thorough investigation to find the root cause.

Raising Non-conformances (PHNC0601)

In this module you will learn the process to be followed when a non-conformance occurs and the importance of raising it on time. It also covers the importance of documentation and what should be recorded. Once a record has been created, learn how to evaluate the issue that has occurred.

Investigating Non-conformances (PHNC0701)

This module focuses on investigating non-conformances and the criteria required to initiate an investigation. You’ll learn how to determine the scope of the investigation, and how to use different approaches to conduct a successful investigation. This module also provides insight into implementing corrective and preventive actions (CAPAs) to resolve the issue and prevent its recurrence.

Closing Non-conformances (PHNC0801)

This module focuses on the importance of using a a step-by-step process to close non-conformances. It covers why it is important to close non-conformances and explains when and how to initiate the closing process. You will also learn the importance of periodic review of the non-conformance system, how to do a detailed review and understand who is in the process.

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